Shipping Policy

1. Delivery Methods in the Online Store:

Our store offers convenient and reliable delivery options throughout Portugal and the European Union. We cooperate with trusted courier companies such as DHL and CTT Expresso. Personal pickup is also available at our registered address in Figueira da Foz – please contact us in advance to schedule your visit.

• Personal pickup – free of charge
• DHL courier (Portugal and EU) – 6.00 EUR / Non-standard shipment 10.00 EUR
• CTT Expresso (Portugal only) – 4.00 EUR

Important: The availability of certain delivery methods depends on the size and type of ordered products. Larger items (e.g., headlights or bumpers) may not qualify for standard parcel delivery. Order Processing Time: All orders are dispatched within 2 business days after payment confirmation.

2. Payment Methods Accepted by the Online Store:

We offer several secure and convenient payment methods:

• Traditional bank transfer:
  • Account holder: ENI Eris Spakov
  • IBAN: PT50 0036 0202 9910 0001 2345 6
  • Bank name: Banco Santander Totta S.A.
• PayPal payments – available at checkout
• Electronic payments via credit/debit card
• Cash payment upon personal pickup
• Cash on delivery (Portugal only)

Reminder: When making a traditional bank transfer, please include your order number in the payment reference to ensure faster processing.

For any payment or delivery questions, please contact us at ceo@toparts.pt or call +351 920415530.